HZ | Accazeta | B&B a Terme Vigliatore

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HZ | Accazeta | B&B a Terme Vigliatore

HZ | Accazeta | B&B a Terme Vigliatore

Regulation

Internal Regulations

We are pleased to welcome you to the HZ Bed and Breakfast
We invite you to read our internal regulations.

We ask all our guests to respect our internal regulations, rules dictated by the law in general, but above all by common sense and mutual respect.
1. Payment
The balance of the reservation will be paid upon arrival, together with the delivery of the keys and can be done via POS systems or in cash.
Attention: personal or bank checks and travel checks are not accepted.

In case of departure earlier than the established date, customers are required to pay for the room for the remaining days of the reservation pursuant to art. 1385—1386 cc.

2. Undeclared GUESTS.
Any people hosted in the same room, but not declared at the time of booking or upon arrival, will be charged to the holder of the reservation with a rate increased by 50% on the daily price with the management having the right to report it to the P.S. authorities. all unauthorized people found inside the B&B.
3. Check-in
The delivery of the rooms is scheduled from 3:00 pm to 6:00 pm, unless our guests have different needs. Check-in is by appointment. Arriving at the B&B without having advised the arrival time can cause long waits. This inconvenience cannot be a reason for complaints or claims for reimbursement.

UPON ARRIVAL GUESTS MUST:

  • Present a valid identification document, necessary for the registrations required by current legislation. Failure to comply with this obligation constitutes a violation of the penal code and authorizes us to request the immediate abandonment of the B&B. The data of our guests are processed in accordance with the current privacy legislation imposed by the Legislative Decree. 06.30.2003, n.196.
  • Pay the balance for your stay.

4. Check-out
On the day of departure, the rooms must be vacated no later than 10:00 am. Unauthorized extensions beyond this time will be considered as an extension of the stay and will be charged. The room keys must be handed over to the staff who will check what is given for use. The guests respond and are asked to compensate for the damage they caused. (to avoid discussions, we invite you to communicate any damage, breakages, etc.). IN CASE OF LINEN AND/OR ACCOMMODATION ITEMS
IF IT IS MISSING, WE WILL BE FORCED TO CHARGE IT TO THE ACCOUNT.
5. Breakfast
On the terrace of the adjacent restaurant “La Lampara” it is possible to have breakfast from 8:00 to 10:00, Italian breakfast or with local seasonal Sicilian products. It is forbidden to consume food in the room.

10. Room cleaning
The manager can access the rooms, if free, for daily cleaning, unless the Guest asks for it to be done. If the rooms are occupied during the time the cleaning takes place (10:00 am), the daily cleaning of the room will not be carried out. The change of sheets and towels are replaced every 3 nights. On request it is possible to have a daily change by paying a supplement of €12.00 for the change of bed linen; €10.00 change of towels. Bed linen and towels are always replaced at the guest’s change.